commonLY ASKED QUESTIONS

Have a question about our courses? Most of the answers can be found here. If you can't find what you're looking for, more information can be found on our "Policies" page.

Contact Info

Are your courses accredited?


Yes, our courses are offered through accredited schools of higher education and can satisfy the U.S. Department of State au pair educational requirement. You can see our list of partner schools here. We have worked with most of the au pair agencies in the US, however, it is always a good idea to check with your agency or local advisor before enrolling in a course.




Will I receive a completion letter on the school’s letterhead once I complete the class?


Your letter, on the school’s letterhead, will come to you as a PDF file attached to an email after you complete the class and all necessary assignments. It will include your name, the name of the school, date of attendance, the number of hours completed, and an official signature. You can print this letter and attach it to the form that comes from your au pair agency. An exception is our classes offered in New York City and Los Angeles through UCLA Extension, where you will receive a paper copy of your letter on the final day of class. If you register for a double weekend package, you will receive a completion letter for each course.




Can I receive a confirmation letter to prove that I am registered for a class if my au pair agency requires one to start my extension process?


Yes, contact your program coordinator by email to request a confirmation letter. To find the correct email address, you can contact us from our homepage or visit the city page for your course.




My country (i.e., Germany) gives money to my parents if I study in an American school. Do you sign/stamp these forms?


No, we only sign forms for American agencies. Your completion letter is proof of your attendance in an American School.





 

Earning Credits & Educational Hours

How many educational hours equal a credit?


The Au Pair Weekend program refers to all credit-related questions in terms of educational hours because agencies have their own methods for defining credits. Some agencies accept ten hours as the equivalent of one credit, while others require twelve hours. Given the range of hours required by different agencies, Au Pair Weekend simply certifies educational hours and then it is up to each au pair to ensure they have completed enough hours to meet their agency’s requirements. Please contact your agency regarding credits and hours, as requirements vary.




How many credits is one of your courses worth?


In cities where our combo courses are offered (Salt Lake, Tampa, San Antonio, and San Diego), au pairs can earn the equivalent of six credits or up to 72 hours. Our policies page offers more detailed credit information for each course. 36 hours for 3-day single courses 60 or 72 hours for 4-day combo courses 72 hours for double weekends




What if I don't need the full amount of hours offered? Do I still need to attend all the days of the course?


In order to be eligible to receive a completion letter, you will still need to attend each day of the course. Attendance during all class times is mandatory. For most of our courses, the total number of hours you receive is a combination of in-class time and hours earned through your pre- and post-assignments.




Can I earn extra hours? (For example, more than 36 for an Arts & Entertainment course or Make a Difference?)


No. If you need more than the allotted hours, you have to attend a second weekend course.




How do the follow-up projects and assignments work?


Most of our courses (except Arts & Entertainment and Explore Our Environment) have a few post-assignments. These are activities and essays that are related to the classes and topics you study during the weekend course.





 
 

Cost & Payment

Can I pay by phone or check?


No, all registrations are done online through our secure registration system. You will need a credit card and valid email address. Click here to find the city and date that works for you.




Is airfare or housing included in the cost?


No, it is not included. You are responsible for getting yourself to your course. We recommend connecting with other au pairs in the course to find and share housing for the weekend.




How can I get a refund?


If it is at least three weeks before the course start date, contact your program coordinator to get a refund. There is a $50 cancellation fee. You can read our refund and cancellation policies on our policies page.




I signed up for the class but I can't make it that weekend, can I take the class another time?


As of March 2020, we have currently waived all switch fees. You may switch to a different weekend course or to the online classes without having to pay a fee. You may also request a voucher for the full amount paid to be used towards a future course.





 

Accreditation & Completion Letters

Are your courses accredited?


Yes, our courses are offered through accredited schools of higher education and can satisfy the U.S. Department of State au pair educational requirement. You can see our list of partner schools here. We have worked with most of the au pair agencies in the US, however, it is always a good idea to check with your agency or local advisor before enrolling in a course.




Will I receive a completion letter on the school’s letterhead once I complete the class?


Your letter, on the school’s letterhead, will come to you as a PDF file attached to an email after you complete the class and all necessary assignments. It will include your name, the name of the school, date of attendance, the number of hours completed, and an official signature. You can print this letter and attach it to the form that comes from your au pair agency. An exception is our classes offered in New York City and Los Angeles through UCLA Extension, where you will receive a paper copy of your letter on the final day of class. If you register for a double weekend package, you will receive a completion letter for each course.




Can I receive a confirmation letter to prove that I am registered for a class if my au pair agency requires one to start my extension process?


Yes, contact your program coordinator by email to request a confirmation letter. To find the correct email address, you can contact us from our homepage or visit the city page for your course.




My country (i.e., Germany) gives money to my parents if I study in an American school. Do you sign/stamp these forms?


No, we only sign forms for American agencies. Your completion letter is proof of your attendance in an American School.





 

Registering for Classes

Can I pay by phone or check?


No, all registrations are done online through our secure registration system. You will need a credit card and valid email address. Click here to find the city and date that works for you.




Is airfare or housing included in the cost?


No, it is not included. You are responsible for getting yourself to your course. We recommend connecting with other au pairs in the course to find and share housing for the weekend.




How can I get a refund?


If it is at least three weeks before the course start date, contact your program coordinator to get a refund. There is a $50 cancellation fee. You can read our refund and cancellation policies on our policies page.




I signed up for the class but I can't make it that weekend, can I take the class another time?


As of March 2020, we have currently waived all switch fees. You may switch to a different weekend course or to the online classes without having to pay a fee. You may also request a voucher for the full amount paid to be used towards a future course.





 

Housing & Transportation

Where can I stay? Is housing included?


Housing is NOT provided for students attending a weekend course. The only exception is our San Antonio course, which includes three nights of accommodation at the Silver Spur Guest Ranch. This cost is reflected in the price. In San Diego, Salt Lake City, and Chicago, we have arranged housing through nearby hotels or hostels. Students can opt to stay in our housing for an additional cost (around $35-$80 per night depending on bed type and season of the year.) For Boston, New York, San Francisco, and DC, we recommend staying at Hosteling International. Au pairs who register for these weekend programs will receive a discount code to book their dorm bed. Please note that the hostels fill up quickly and often sell out months before a weekend date. Additional suggestions for affordable housing are provided for most of our courses. Students can also connect with each other through Canvas, their educational platform. Au pairs can use the discussion forums to connect with each other and find others who might be interested in carpooling or sharing a hotel room.




How do I get to class from the airport? Is airfare included?


Airfare and transportation from the airport is not arranged; you are responsible for your own flights and once arriving in your city we suggest taking a taxi or sharing an Uber with other au pairs attending class. Registered students will have the possibility to share their flight and contact information to connect with each other. Most cities also have public transportation available. Your program coordinator can help you if you have specific questions or concerns.




The only available flights home will require me to leave class early. Is that okay?


Leaving early or missing class for work reasons are not excusable reasons. All class hours are mandatory.





Course Schedules & Descriptions

How many educational hours equal a credit?


The Au Pair Weekend program refers to all credit-related questions in terms of educational hours because agencies have their own methods for defining credits. Some agencies accept ten hours as the equivalent of one credit, while others require twelve hours. Given the range of hours required by different agencies, Au Pair Weekend simply certifies educational hours and then it is up to each au pair to ensure they have completed enough hours to meet their agency’s requirements. Please contact your agency regarding credits and hours, as requirements vary.




How many credits is one of your courses worth?


In cities where our combo courses are offered (Salt Lake, Tampa, San Antonio, and San Diego), au pairs can earn the equivalent of six credits or up to 72 hours. Our policies page offers more detailed credit information for each course. 36 hours for 3-day single courses 60 or 72 hours for 4-day combo courses 72 hours for double weekends




What if I don't need the full amount of hours offered? Do I still need to attend all the days of the course?


In order to be eligible to receive a completion letter, you will still need to attend each day of the course. Attendance during all class times is mandatory. For most of our courses, the total number of hours you receive is a combination of in-class time and hours earned through your pre- and post-assignments.




Can I earn extra hours? (For example, more than 36 for an Arts & Entertainment course or Make a Difference?)


No. If you need more than the allotted hours, you have to attend a second weekend course.




How do the follow-up projects and assignments work?


Most of our courses (except Arts & Entertainment and Explore Our Environment) have a few post-assignments. These are activities and essays that are related to the classes and topics you study during the weekend course.





 

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