commonLY ASKED QUESTIONS

Have a question about our courses? Most of the answers can be found here. If you can't find what you're looking for, more information can be found on our "Policies" page.

Contact Info

How can I be added to your mailing list?

Fill out the form at the bottom of this page box that says "Join Our Mailing List".



Who can I contact if I need help or have questions?

Our customer service team is happy to answer any questions! To reach our customer service team, please Contact us here.



Earning Credits & Educational Hours

How many educational hours equal a credit?

The Au Pair Weekend program refers to all credit-related questions in terms of educational hours because agencies have their own methods for defining credits. Some agencies accept ten hours as the equivalent of one credit, while others require twelve hours. Given the range of hours required by different agencies, Au Pair Weekend simply certifies educational hours and then it is up to each au pair to ensure they have completed enough hours to meet their agency’s requirements. Please contact your agency regarding credits and hours, as requirements vary.



What if I don't need the full amount of hours offered? Do I still need to attend all the days of the course?

In order to be eligible to receive a completion letter, you will still need to attend each day of the course. Attendance during all class times is mandatory. For most of our courses, the total number of hours you receive is a combination of in-class time and hours earned through your pre- and post-assignments.



Can I earn extra hours? (For example, more than 36 for an Arts & Entertainment course or Make a Difference?)

Our courses are worth exactly 36, 60 or 72 hours. If you need more than the allotted hours, you will have to attend a second weekend course.



What are pre-assignments and post-assignments?

Pre-weekend assignments help prepare you for class. The assignments vary by course, but may include student discussion boards, quizzes, and presentations to be shared during the course.

Post-weekend assignments strengthen what you've learned over the weekend. These include written reflections based on weekend classes and activities, and other activities designed to help you make the most of your experience in the U.S.



Cost & Payment

How many educational hours equal a credit?

The Au Pair Weekend program refers to all credit-related questions in terms of educational hours because agencies have their own methods for defining credits. Some agencies accept ten hours as the equivalent of one credit, while others require twelve hours. Given the range of hours required by different agencies, Au Pair Weekend simply certifies educational hours and then it is up to each au pair to ensure they have completed enough hours to meet their agency’s requirements. Please contact your agency regarding credits and hours, as requirements vary.



What if I don't need the full amount of hours offered? Do I still need to attend all the days of the course?

In order to be eligible to receive a completion letter, you will still need to attend each day of the course. Attendance during all class times is mandatory. For most of our courses, the total number of hours you receive is a combination of in-class time and hours earned through your pre- and post-assignments.



Can I earn extra hours? (For example, more than 36 for an Arts & Entertainment course or Make a Difference?)

Our courses are worth exactly 36, 60 or 72 hours. If you need more than the allotted hours, you will have to attend a second weekend course.



What are pre-assignments and post-assignments?

Pre-weekend assignments help prepare you for class. The assignments vary by course, but may include student discussion boards, quizzes, and presentations to be shared during the course.

Post-weekend assignments strengthen what you've learned over the weekend. These include written reflections based on weekend classes and activities, and other activities designed to help you make the most of your experience in the U.S.



Registering for Classes

How can I be added to your mailing list?

Fill out the form at the bottom of this page box that says "Join Our Mailing List".



Who can I contact if I need help or have questions?

Our customer service team is happy to answer any questions! To reach our customer service team, please Contact us here.



Accreditation & Completion Letters

Where can I stay? Is housing included?

Housing is NOT included in the course cost for students attending a weekend course. In San Diego, Salt Lake City, and Chicago, we have arranged housing through nearby hotels or hostels. Students can select to stay in our housing for an additional cost (around $35-$80 per night depending on bed type and season of the year). Please note that housing fills up quickly and often sells out months before a weekend date. Additional suggestions for affordable housing are provided for most of our courses.



How do I get to class from the airport? Is airfare included?

Airfare is not included and airport transportation is not arranged. Most cities have public transportation available. We also suggest sharing a taxi or Uber with other au pairs attending. Registered students will have the possibility to connect with each other. Your customer service team can help with specific questions or concerns.



The only available flights home will require me to leave class early. Is that okay?

Leaving early or missing class for work reasons are not excusable reasons. All class hours are mandatory.



Housing & Transportation

Where can I stay? Is housing included?

Housing is NOT included in the course cost for students attending a weekend course. In San Diego, Salt Lake City, and Chicago, we have arranged housing through nearby hotels or hostels. Students can select to stay in our housing for an additional cost (around $35-$80 per night depending on bed type and season of the year). Please note that housing fills up quickly and often sells out months before a weekend date. Additional suggestions for affordable housing are provided for most of our courses.



How do I get to class from the airport? Is airfare included?

Airfare is not included and airport transportation is not arranged. Most cities have public transportation available. We also suggest sharing a taxi or Uber with other au pairs attending. Registered students will have the possibility to connect with each other. Your customer service team can help with specific questions or concerns.



The only available flights home will require me to leave class early. Is that okay?

Leaving early or missing class for work reasons are not excusable reasons. All class hours are mandatory.



Course Schedules & Descriptions

How many educational hours equal a credit?

The Au Pair Weekend program refers to all credit-related questions in terms of educational hours because agencies have their own methods for defining credits. Some agencies accept ten hours as the equivalent of one credit, while others require twelve hours. Given the range of hours required by different agencies, Au Pair Weekend simply certifies educational hours and then it is up to each au pair to ensure they have completed enough hours to meet their agency’s requirements. Please contact your agency regarding credits and hours, as requirements vary.



What if I don't need the full amount of hours offered? Do I still need to attend all the days of the course?

In order to be eligible to receive a completion letter, you will still need to attend each day of the course. Attendance during all class times is mandatory. For most of our courses, the total number of hours you receive is a combination of in-class time and hours earned through your pre- and post-assignments.



Can I earn extra hours? (For example, more than 36 for an Arts & Entertainment course or Make a Difference?)

Our courses are worth exactly 36, 60 or 72 hours. If you need more than the allotted hours, you will have to attend a second weekend course.



What are pre-assignments and post-assignments?

Pre-weekend assignments help prepare you for class. The assignments vary by course, but may include student discussion boards, quizzes, and presentations to be shared during the course.

Post-weekend assignments strengthen what you've learned over the weekend. These include written reflections based on weekend classes and activities, and other activities designed to help you make the most of your experience in the U.S.